All orders are subjected to further verification and this is done in the interest of our customers' security. Due to the nature of our business dealing with virtual items, purchases paid by Credit Cards and Paypal are more likely to be flagged for verification than other less risky payment options.
When creating an Aiondig account, please ensure that the following information is correct:

If an order is flagged for verification, an e-mail communication will be sent to the e-mail address.

Verification Guidelines

• Ensure that your e-mail address is always up to date, as all updates will be sent to the customer via e- mail.
• Ensure that your payment information is valid and regularly updated.
• Keep our e-mail address ( ) on your White List to ensure that our e-mails do reach you.
When sending additional information requested the following Identification is accepted :
• Identification Card
• Driver's license
Name, birth date and billing address to be shown.
Important: Please blank out other information that you deem sensitive.
We may request for additional documentation if we are unable to verify the order details due to communication barriers or outdated information. Documents can be sent in the form of a Fax or Scan. All documents received will remain private and confidential and used for verification purposes only.